Support and Warranty Assistance

Firmware Upgrade 

The firmware is the operating system (OS) installed on the device. Firmware upgrades can bring new features, improvements and bug fixes.

Method 1：

Step 1, Copy ‘install.img’ to the root directory of a USB stick, and connect it to the USB HOST port of the player.

Step 2, Press and hold the POWER button on the back panel, and do not loosen.

Step 3, Plug the power cable into the DC IN jack, wait for about 5 seconds or more, and then loosen your finger on the POWER button; Firmware installation will start.

Method 2：

Step 1, Copy ‘install.img’ to the root directory of a USB stick, and connect it to the USB HOST port of the player.

Step 2, Enter Setup àMisc menu, select USB Upgrade, firmware installation will start.

Noontec:

Please download firmware for A3II.

Please download firmware for A3IIS.

Please download firmware for A6S.

Please download firmware for A9MINI.

Please download firmware for V6(GV3732).

Please download firmware for V7S.

Please download firmware for V7II.

Please download firmware for V7IIS.

Please download firmware for V7IIS(ScreenCast).

Please download firmware for V8 NAS.

Please download firmware for V8S.

Please download firmware for V9S.

Please download firmware for V9T.

Please download firmware for N5.

Please download Windows client for N5.

Please download Mac client for N5.

TerraMaster

Please download Windows client for F2-NAS2/F4-NAS.

Please download Mac client for F2-NAS2/F4-NAS.

Please download firmware for F2-NAS2/F4-NAS(512MB).

Please download firmware for F2-NAS2/F4-NAS(1GB).

Please download Windows client for U2-NAS.

Please download firmware for U2-NAS.

Please download firmware for U2-NAS+.

Blueeye:

Please download firmware for V9T2.

Please download firmware for V9T3.

Please download firmware for  D6.

Firmware Upgrade for D6